Employment Opportunities at Pilot Software

Are you dynamic, highly customer service driven, able to work under pressure, coupled with a savvy IT technical background?
If so, these exciting opportunities are JUST for YOU:

Requirements:  Candidates must have at least 5 years sales experience, understands and enjoys the restaurant/hospitality / Has a healthy understanding of technology related to restaurants / A positive attitude and professional outlook / Proven B2B sales record / Hungry for success and feel that you can excel in a high paced, high-intensity sales environment / The applicant must be neat and presentable / Proven sales track record / Hospitality background is a benefit but not a requirement / Remuneration is commensurate with experience / Valid driver’s license / Reliable transport is required.

KPI’s : Maintain 95% call answer rate within 60 seconds / Maintain 95% call resolution & incident completion rate within 15 minutes, with incident body detail / Maintain support query resolution with relevant closure within 24 hours / Maintain an average of 30 incidents closed per day.

Requirements: Good telephone and customer etiquette / A positive attitude and professional outlook / Advanced IT hardware, networking and software knowledge / The applicant must be neat and presentable / Technical problem-solving knowledge / Reliable transport / Must be prepared to work shifts and weekends.

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