Support
Telephonic and Remote Support
Pilot Software has a strong customer service ethic. We believe in our product and in ensuring that our customers are operating at maximum efficiency at all times. If you experience any problems, please feel free to call our support desk. We man our help desk 24 hours per day to ensure that your queries can be catered for at the time that is most convenient to you.
Tel: 08610-PILOT - (08610-74568)
Calls from outside South Africa: +27 11 602-8300
Access Pilot 24 hours a day!
As a valued Pilot client, you now have direct access via the web into Pilot’s internal CRM and helpdesk systems.This means, from anywhere in the world, and at any time of day or night, you
can:
- Update your contact information in real-time
- Log new support or request calls - live!
- Search, view and print existing support calls, whether open or closed
- Search, view and print any knowledge base article - find answers to your problems instantly!
- Contact us to obtain your secure login details, or e-mail web@pilot.co.za