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Posts tagged [front of house]

Beef up your front of house with these tips from Bob’s Burgers

Beef up your front of house with these tips from Bob’s Burgers

Those of us who are familiar with Bob’s Burgers have grown fond of this animated TV series and its odd characters, so much so that many people wish they could enjoy one of Bob’s creatively-named burgers in real life. For those of you who don’t know it, the show is about Bob Belcher and his little family who run their diner, Bob’s Burgers. With awkward and mischievous kids, a wife who gets wildly enthusiastic about everything and a mortician as a regular customer, one almost pities Bob as he tries to keep his restaurant going.

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The language barrier: translating FOH speak to BOH lingo

The language barrier: translating FOH speak to BOH lingo

No matter the environment or situation, misunderstandings are at the root of all conflicts. People get frustrated with what they perceive to be slow service because their perception is that there are only a few steps to follow. The crucial aspect here is misunderstanding and the failure of one party to communicate to the other what is happening. This is even more challenging when one party speaks another language. Your front of house and back of house are essentially two foreigners coming from different countries with their own way of doing things and a different language of communication.

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