Your point of sale (PoS) system plays a role in nearly all the functions of your restaurant. A device that was historically used only to accept payments has now become a warehouse of information. Modern PoS systems track everything from customer databases to financials, which make them a valuable tool to optimise restaurant operations.
Operational planning is about much more than serving food to customers with efficiency. Successful restaurants structure their operations in such a way that it creates customer satisfaction, boosts profits and avoid potential crises. When all your processes run smoothly, it spills over into other aspects of your establishment and eventually everything will work like a well oiled machine.