We are changing the world with technology. – Bill Gates  

Change is the one thing that connects the restaurant and technology industries because both of them are constantly evolving. Constant change means ongoing innovation, and the innovative developments taking place in tech are being incorporated into restaurants to facilitate growth and offer a better customer experience.

Implementing state-of-the-art technology in your restaurant is the best way to ensure that it’s future-proof. Today’s Point of Sale is a payment technology and business tool that’s central to your restaurant’s success. We’re constantly updating features to ensure that you get the best mobile restaurant software available.

QRHub makes payments a cinch by allowing customers to make mobile transactions using a QR code. Patrons can use their preferred digital payment method by scanning one QR with their phone’s camera. QRHub supports Snapscan, Zapper, MasterPass, Tabbs and Vodapay.

So what are the benefits? Patrons can use a single QR code for all payments without opening another app. It’s easy and safe because there’s no signup and no security risks. A digital copy of the bill with your branding is sent to the patron and they can rate you immediately via QRHub or later, directly from the digital bill link.

In fact, you can get customer insights, ideas, complaints and compliments instantly without a third-party ratings agency. And customers can enjoy more benefits if you make use of Pilot’s loyalty programme. These include paying with a digital gift card directly from QRHub, earning and using loyalty points directly from QRHub, and paying with a digital voucher directly from QRHub.

Smart PoS technology makes at-table digital ordering and payments a reality with a lower cost of ownership. Restaurants can use the 5.5” SmartPos device to improve speed and accuracy because orders are taken directly at the table, which are then immediately posted into Pilot PoS. Menus are also updated directly from Pilot PoS and devices use the same transaction flow as Pilot PoS. This means no paper, no memory slips and no queueing at till points. You can even take delivery orders.

Payments are also taken directly at the table. SmartPoS can accept any form of payment – chip and PIN, Tap and Go, Zapper, SnapScan and swipe. You can give your customers a fully itemised bill with your logo and printouts from this PCI- and EMV-certified unit.

SmartPoS devices use in-store Wi-Fi or inbuilt dual-SIM to ensure constant, fast connectivity for ordering and payments.

The PilotLive app gives you the convenience of mobile reporting right on your smartphone or tablet. Access PilotLive analytics anywhere and at any time for a full overview of your establishment. From live sales, discounts and voids to daily and monthly turnover plus supplier listings, purchases, payments and clock-in times, no aspect of your restaurant is left unchecked.

While it’s essential to have a comprehensive Point of Sale system in place, you need the data that’s captured to help you improve and optimise your processes. This is the main purpose of our PilotLive analytics solution – to correlate data and to generate meaningful reports.

Information captured by staff through our mobile PoS devices and the main PoS workstation is analysed and collected in one place to help create a broad and forward-thinking approach to restaurant management. PilotLive is a one-stop solution to help increase revenue, limit stock wastage and identify aspects of the establishment that need improvement. Find out more in our blog.

Pilot Software offers an integrated loyalty programme. All you have to do is to sign up and get started. Find out more about it in this blog.

The technology available to restaurants has streamlined the lives of restaurant owners much like smartphones have improved our daily lives. Our Point of Sale system has the capacity to do many things that we couldn’t have imagined only a few years ago. If you’d like to find out more about it, check out this instructive infographic.

Author : Rudi Badenhorst