Starting a new business is a daunting venture that demands huge amounts of time, planning and research. And once you’re up, how do you ensure that you keep running successfully? The secret lies in implementing the right tools and procedures from the start.

A Point of Sale solution is the must-have survival tool for new restaurants. It helps to bolster management efforts and simplifies many of the daily tasks faced by restaurateurs. Here’s how your new establishment can benefit by implementing PoS software from the start:

Increase overall efficiency

A successful restaurant runs like a well-oiled machine – from capturing reservations to optimising customer service, executing orders and processing payments. Modern-day PoS software assists with and streamlines all these processes, making for a more efficiently run establishment. Intuitive PoS software allows you to manage reservations at the touch of a button. You also have a broad overview of the entire establishment and ensure that your waiting staff are distributed optimally to better manage tables. The automation of the ordering process from the moment an order is placed, through to back-of-house staff and its final destination at the table, ensures that every meal is executed with precision.

Boost the accuracy of orders

PoS software that leverages mobile technology simplifies the ordering process, taking the pressure off waiting staff and elevating patrons’ dining experience. A mobile device linked to the central PoS station, and to back-of-house operations, increases the accuracy and speed of the ordering process from capture to the delivery of orders. It also reduces the time it takes to write down orders manually and the deciphering of bad handwriting that can lead to incorrect orders. With mobile PoS, waiters have more control over their sections, can turn tables faster and proactively manage the entire floor.

Offer patrons future-thinking technology

Staying on top of the many trends in the highly competitive hospitality industry is a must if you want to ensure your survival. Implementing state-of-the-art technology is the best way to ensure that your new restaurant is future-proof. PoS software that integrates with a mobile payment solution not only ensures a quicker, safer method of payment but also gives you a competitive edge by meeting your customers on the platform they’re most active on.

Collect meaningful data

The automation of activities in your new restaurant can greatly benefit its productivity, giving you more time and resources to successfully grow your business. PoS software gives you the ability to monitor every movement in your restaurant, giving you a holistic view of your establishment.

PoS software that captures and correlates data that flows through your establishment gives you the power to leverage meaningful reports, helping to improve your offering and accurately forecast operationally and financially. This data can also help you to determine areas of your restaurant that require attention and help shape your marketing campaigns.

Gain control of your restaurant

One of the most valuable components PoS software can bring to the table is mobile reporting. By giving you the ability to track every aspect of your establishment, you have the power to remotely manage aspects such as stock control, staff productivity, waste reduction and finances. A broad overview of all processes and transactions in your new restaurant can also help with improving service delivery, monitoring of operation costs, control of the quality of products and services, and most importantly, customer experience.

Pilot Point of Sale is your one-stop solution to ensure that your new restaurant has a competitive advantage from day one. Our intuitive software and smart, robust hardware combine to give you the power to manage every aspect of your restaurant.

To find out more about how our PoS software can assist you, download our  brochure.

Author : Rudi Badenhorst