The success of a restaurant depends on efficiency – the ability to meet demand even at the busiest times without compromising on standards. That’s not an easy thing to achieve and without a high-quality Point of Sale system, it becomes immensely more challenging.

A Point of Sale (PoS) system, at its core, is the technology – a combination of hardware and software – that enables restaurants to manage their day to day activities, and control stock movement.

A modern PoS system is designed to help merchants by integrating and automating functions to help them track inventories, manage tables and waiters, monitor sales, and more.

Point of Sale Hardware

A Point of Sale system needs to live on reliable and capable hardware that can fully support software with the required functionality. This should ideally be built specifically for use in restaurants, as is the case with Pilot’s PoS hardware.

1. PoS workstation

A Point of Sale workstation or terminal is a networked device with a digital interface used primarily to manage orders, payments and table reservations. Larger restaurants can have multiple units connected to the same network.

Pilot offers a compact and functional solution with its all-in-one Point of Sale workstation that includes:

  • 15-inch touchscreen
  • Multiple ports
  • Fingerprint reader
  • Thermal printer
  • Solid-state drive
  • 8GB RAM
  • Quad-core processor

2. PoS Server

A PoS server is required to manage the information and processes of the system. Pilot’s Point of Sale data server has a small footprint while still delivering impressive capability thanks to:

  • Dual solid-state drives for RAID 1 redundancy
  • Quad-core processor
  • 16GB RAM

Point of Sale Software

The PoS terminals require an operating system and restaurant Point of Sale software should be built for purpose. Pilot offers user-friendly software that covers a restaurant’s operations from start to finish, connecting the front of house with the back of house on one all-encompassing network.

This means orders and payments can be processed quickly and efficiently, and stock control, costing, and raw material usage can be easily managed in real-time.

With Pilot HQ, you can even take full control remotely to manage things like pricing and recipes across multiple sites.

Then PilotLive takes it to the next level, the cloud, for reporting and analysis to gain insights for marketing and other areas of the business.

Mobile PoS

Pilot offers a new SmartPoS mobile that gives waiters the functionality of a terminal in their pockets on a handheld hardware device linked to the PoS network. Orders can be taken at the table and sent to the kitchen immediately to streamline operations, and payments can be managed with the same device.

The 5.5″ SmartPoS devices can take any form of payment (chip and PIN, Tap and Go, Zapper, SnapScan and swipe) and use in-store Wi-Fi or inbuilt dual-SIM to ensure fast, always-available connectivity for payments and ordering.

A range of products to cover your needs

Our products cater to large or small establishments. They are designed specifically for the fast-paced world of restaurants, utilising the latest digital technology to help staff and management alike deliver the very best customer experience possible. Take a moment to learn more about how you can future-proof your restaurant.