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What are your customer support hours?Around-the-Clock Support - Our support desk is available 24/7 to assist you with any problems you may be experiencing.
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Where can I find user manuals or training videos?You can access our user manuals and video tutorials via our Support - Self Help Page. If you need additional training, we also offer online or in-person training sessions.
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My POS system is not working - what should I do?If your POS system is not functioning properly, please contact our support team for further assistance. +27 11 602 8393 or support@pilot.co.za. Our 24/7 WhatsApp support, registration and callout channel is live! Message us on +27822993242.
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How can I contact support?You can reach our support team on +27 11 602-8393 or support@pilot.co.za. Our 24/7 WhatsApp support, registration and callout channel is live! Message us on +27822993242.
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Do you offer on-site technical support?Yes, we offer on-site technical support. Please contact us to schedule an on-site visit - support@pilot.co.za.
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